Privacy Policy

Information We Collect

When you use our educational platform, we gather different types of information depending on how you engage with our services. Here's what that actually looks like in practice.

Information You Provide Directly

This is data you consciously share with us:

• Your name, email address, and contact details when you create an account or reach out
• Educational background and professional interests to help tailor your learning experience
• Payment information when you enroll in programs (processed securely through third parties)
• Messages and questions you send through our contact forms or support channels
• Course progress, quiz responses, and assignment submissions

Information We Collect Automatically

Like most websites, we gather technical data about your visit:

• Device type, browser, and operating system you're using
• IP address and general location (city level, not your home address)
• Pages you visit, how long you stay, and what content interests you
• Referral source that brought you to our site
• Time and date of your visits

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves specific purposes related to running an educational platform.

We don't use your personal information to train AI models or sell to third-party marketers. Your educational journey data stays within our platform ecosystem.

Who We Share Information With

We keep your data within a small circle of trusted partners who help us operate the platform. Here's the complete list:

• Payment processors handle your financial transactions securely. They see only what's needed to process payments and follow strict financial regulations.
• Email service providers help us send course materials and communications. They can't use your email address for their own purposes.
• Cloud hosting services store our platform data in secure Australian data centers. They provide infrastructure but don't access content.
• Analytics tools help us understand how people use the site. We use privacy-focused options that anonymize data where possible.
• Legal authorities might require disclosure if we receive a valid legal request or need to protect our rights.

We don't sell, rent, or trade your personal information to anyone. That's a hard line for us.

Your Rights Under Australian Privacy Law

The Australian Privacy Principles give you specific rights about your personal information. And yes, we actually honor them.

Access Your Information

You can request a copy of all personal data we hold about you. We'll provide it in a readable format within 30 days. There's no charge unless the request is particularly complex or repeated frequently.

Correct Inaccurate Information

Spot an error in your profile? Let us know and we'll fix it promptly. You can update most information yourself through your account settings.

Delete Your Data

You can ask us to delete your account and associated data. We'll comply unless we need to keep certain records for legal or accounting purposes. Course completion certificates and transcripts may be retained as required by educational standards.

Restrict Processing

If you're concerned about how we're using your information, you can ask us to limit processing while we address your concerns.

Object to Marketing

Every marketing email includes an unsubscribe link. Click it once and you're done. We'll still send essential account-related messages about courses you're enrolled in.

Data Security Practices

Security isn't just a checkbox for us. We've implemented multiple layers of protection:

• All data transmission uses TLS encryption (that lock icon in your browser)
• Passwords are hashed and salted using industry-standard algorithms
• Our hosting infrastructure includes firewalls, intrusion detection, and regular security audits
• Access to personal data is restricted to staff who need it for their roles
• Regular backups protect against data loss
• Staff receive privacy and security training annually

Despite these measures, no online system is 100% secure. If we experience a data breach that affects your information, we'll notify you and the relevant authorities as required by Australian law.

How Long We Keep Your Data

We don't keep information longer than necessary. Different types of data have different retention periods:

• Active accounts: Data is retained while your account is active and for 12 months after your last login
• Course records: Completion certificates and transcripts are kept for 7 years to comply with educational recordkeeping standards
• Financial records: Payment information is retained for 7 years as required by Australian tax law
• Marketing data: If you unsubscribe, your email is moved to a suppression list but otherwise deleted within 3 months
• Support inquiries: Correspondence is kept for 3 years to help resolve any ongoing issues

After these periods, data is securely deleted or anonymized so it can't identify you.

International Data Transfers

We primarily store data within Australia using local hosting providers. However, some services we use have servers in other countries:

• Email services may route through servers in the United States
• Payment processing involves secure international banking networks
• Some analytics tools process data in the European Union

When data leaves Australia, we ensure our partners provide equivalent privacy protections through contractual obligations and standard data protection clauses.

Children's Privacy

Our educational platform is designed for adults interested in business models and financial concepts. We don't knowingly collect information from anyone under 18 years old.

If you're under 18, you'll need a parent or guardian to create an account on your behalf. If we discover we've inadvertently collected data from a minor without proper consent, we'll delete it promptly.

Changes to This Policy

We update this document occasionally to reflect new features, legal requirements, or improved practices. When we make significant changes, we'll notify you via email or through a prominent notice on the platform.

The "last updated" date at the top shows when the current version took effect. We recommend checking back periodically, especially if you haven't visited in a while.

Continued use of the platform after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.

Third-Party Links

Our courses sometimes reference external resources and websites. We're not responsible for the privacy practices of those sites. When you click a link that takes you away from spelynovaxiq.com, this policy no longer applies.

We recommend reading the privacy policy of any external site before sharing personal information there.